We are seeking a committed and knowledgeable Housing Solutions Officer to join the team. This role is critical in delivering high-quality housing advice and support to individuals who are homeless or at risk of homelessness, ensuring the Council's statutory duties under the Homelessness Reduction Act 2018 are fulfilled.
Looking for candidate to start asap.
This role is working on a hybrid basis 2/3 days in the office and then remote per week, the candidate will need to be flexible.
Ideally local and have access to their vehicle.
Job Description:
- Provide comprehensive housing advice face-to-face, by phone, and email across a wide range of housing issues.
- Conduct initial assessments and investigations for individuals presenting as homeless or threatened with homelessness.
- Manage a caseload and determine duties under the Homelessness Reduction Act, offering person-centred advice and advocacy.
- Liaise with external agencies including outreach services, hostel providers, and support organisations to develop creative housing solutions.
- Take proactive steps to prevent homelessness, including interventions to help clients retain or regain accommodation.
- Safeguard vulnerable clients by working with relevant services and making referrals where necessary.
- Deputise for colleagues as required to maintain service standards and ensure timely placement into temporary accommodation.
- Contribute to government targets and strategic objectives through data collection and reporting.
- Attend multi-agency review meetings and relevant training sessions.
Desirable Experience:
Prior experience working with homeless individuals.
Strong background in casework and advocacy.
In-depth understanding of housing legislation, including Case Law and the Homelessness Reduction Act 2018.
What’s on offer:
£24.40 per hour
Mon - Fri
Regular, ongoing work
Immediate start available
Weekly pay
Location:
Exeter and surrounding areas
Apply now:
We are looking to fill 2 positions immediately, so don’t miss out.
Apply today to secure your start or get in touch for more information.
Housing Officer, Housing Advice, Homeless Prevention
INDAH